Refund policy

We want you to love your order from UniversalGoodz!

🔁 **Return Window:**  
You may request a return within 14 days of receiving your item. The item must be unused and in its original condition.

📦 **Return Shipping:**  
Buyers are responsible for return shipping unless the item was damaged or incorrect.

⚠️ **Non-returnable Items:**  
Items marked as “Final Sale” cannot be returned.

💬 **How to Start a Return:**  
Email us at universalgoodz2023@gmail.com with your order number and reason for return. We’ll walk you through the next steps.

📧 Got questions? We’re here to help!